• Write & carry out peer review of detailed design/ technical specification documents for CC&B

Change Requests;

• Configure and script CC&B;

• Manage designs to the off-shore team;

• Manage incidents and include the resolution of all bugs identified in CC&B application;

• Backfill for onsite production support for the CC&B application;

• Provide operational support to the CC&B applications specialists team as required;

• Unit test all fixed bugs;

• Complete gap analysis of current solution, identifying areas for improvement;

• Proactively monitor to check for production defects and overnight batch run performance;

• Report weekly to the head of Development Operations;

• Assist with personal development of existing team;

• Carry out patches, migration and upgrades;

• provide expert advice as required;

• carry out Health Check & Audit supporting Business as Usual activities in the CC&B applications

team; and

• Assess the effort in upgrading to new version or service packs of CC&B.