SUMMARY:
As a Project Manager, you are the foundation of our delivery team, focusing on mid-sized
technical projects. You provide critical visibility, service reviews, and reporting throughout the
implementation lifecycle. You are a professional who moves fast to discover simpler ways to
deliver results for our customers while adopting a deeply “Customer-Centric” mindset.
WHY THIS ROLE?
● Impact: Own and manage the operational relationship with assigned clients, ensuring
their applications scale to meet business needs.
● Growth: This “Journey-Level” position provides a clear path toward advanced project
management by mastering “zero-surprise” reporting.
● Innovation: Work with bleeding-edge data warehouse technology in a truly disruptive
software environment.
WHAT YOU’LL DO:
● Project Governance: Maintain project documentation and track task effort in Smartsheet
or Certinia.
● Work Structures: Create granular Work Breakdown Structures (WBS) and associate
effort and resource naming to specific tasks.
● Meeting Leadership: Lead internal and client meetings with thorough documentation and
rigorous follow-up.
● Conflict Management: Navigate internal resource conflicts effectively to keep projects on
track.
● Success Metrics: Maintain project margins within +/- 5% of target and achieve CSAT
scores greater than 4.0.
OUR IDEAL CANDIDATE WILL HAVE:
● Typically 2-5 years of field experience in a services delivery or technical implementation
role.
● Bachelor’s degree required.
● Proficiency in SQL basics, JIRA/Confluence, and fundamental Snowflake architecture.
● SnowPro Core (required within 60 days of hire).
● Fluent in English and local language fluency where required (regional requirements