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Release Manager

Release Manager

  • Anywhere


  • Manage maintenance patch/release lifecycle
  • Work with development and QA teams on release planning and scoping;
  • Review release planning and scoping with customer and adjust it as required;
  • Control release plan and scope during release development, testing and acceptance phases;
  • Supervise and secure proper patch level for the environments;
  • Verify patch/release documentation package and its delivery to the customer;
  • Track and set up ad-hoc changes, such as hot fixes and data fixes;
  • Manage maintenance patch/release deployment:
  • Work with IT Deployment, development and QA teams on release deployment plan;
  • Review release planning with customer and adjust it as required;
  • Assure that release deployment plan is complete and all involved teams are informed and prepared;
  • Request maintenance window for the environment and document it as required;
  • Manage deployment plan end-to-end: manage all individuals involved in deployment, handle customer communication, resolve unexpected situations, report on the deployment plan progress and completion;
  • Manage ad-hoc changes to the environments, including hot fixes and data fixes;
  • Administer environments and regulate environment usage between teams;
  • Create and maintain deployment schedule for all environments;
  • Manage 3rd party software products in the scope of the environment;
  • Work as part of telecom transformation programs, providing wide range of services, such as delivery, application support, hosted or remote managed services;
  • Be a single point of contact for the implementation and support teams on release scope and deployment plans;
  • Manage internal and external technical communications and task flows around software delivery process, carry out technical meetings, phone calls, conferences, presentations;
  • Build good relationship with customer and technical team.

Mandatory Skills:

  • ITIL foundation with Practitioner level certification and ability to adopt, adapt and apply ITIL concepts in an organization
  • Knowledge of Continuous Integration and Continuous Delivery (CD/CI) pipelines
  • Working knowledge of Software Development Lifecycle
  • Expertise in computer programming
  • Experience in the use of Application Release Automation tools such as Electric Flow, Puppet Enterprise, Build Master, and Visual Studio Release Management.
  • Knowledge of traditional agile methodologies, including Scrum, Waterfall, or Kanban
  • Good understanding of application infrastructure, system architecture, and operating system
  • Project delivery experience across full lifecycle, including business & application architecture, design, implementation, testing, migration, project governance & change management.
  • Team leadership combining onsite/remote project activities and acting as coach/mentor to more junior team members.
  • Strong customer-facing domain skills – should be able to drive billing/charging-related workshops with the customer.
  • Strong understanding of telecoms prepaid/postpay/convergent billing & charging architecture and associated integrations (mediation, voucher management, G/L, A/R, taxation integrations).
  • Strong understanding of Product catalogue modelling, including rate plan configuration
  • Experience of industry models & standards, including TM Forum ODA, 3GPP Charging Management specification, Diameter protocol, IFRS and other regulatory policies
  • Experience of industry standard business processes, regional/local legal, regulatory & cultural best practices & constraints.
  • Experience of participating in business development activities.
  • Willingness to travel as needed.

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Job Overview
Offered Salary
20/hour - 50/hour

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